In Arcmap 10.1, the options File>AddData>Add Basemap and File>AddData>Add Data from ArcGIS Online are grayed out and not working. I am online and other network functions work fine. I am running 64bit Win7. Another PC in the office is running 32bit WinXP with Arcmap 10.1 and these Add Basemap options are working (not grayed-out). Any ideas why?
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